Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2024

Introduction

ClaimCourage ("we," "our," or "us") operates the website claimcourage.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our settlement calculator service.

By using our Service, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Service.

Information We Collect

Personal Information You Provide

Contact Information: Name, email address, phone number
Accident Details: Type of accident, location (state), date of incident, injury information
Legal Information: Attorney representation status, insurance claim details, settlement negotiations
Communication Data: Messages, feedback, and correspondence with us

Information Automatically Collected

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on site, click patterns, referral sources
Location Data: General geographic location based on IP address
Cookies and Tracking: Session cookies, analytics cookies, advertising pixels

How We Collect Information

Form Submissions: When you use our settlement calculator or contact forms
Cookies and Analytics: Through Google Analytics, Facebook Pixel, and similar tools
Third-Party Integrations: Social media plugins, advertising networks
Communication: When you email us or engage with customer support
Automatic Collection: Server logs, web beacons, and tracking technologies

How We Use Your Information

Provide Services: Calculate settlement estimates and deliver results
Lead Generation: Connect you with qualified attorneys and legal professionals
Communication: Send settlement reports, legal resources, and updates
Analytics: Improve our website performance and user experience
Marketing: Retargeting campaigns and relevant advertising
Legal Compliance: Comply with applicable laws and regulations
Security: Protect against fraud, abuse, and security threats

How We Share Your Information

Third-Party Sharing

Legal Partners: Licensed attorneys and law firms in your jurisdiction
Service Providers: Analytics providers (Google), hosting services, email platforms
Advertising Networks: Facebook, Google Ads for retargeting and lead generation
Marketing Partners: Lead generation networks and affiliate partners

Legal Disclosures

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

Important: We do not sell your personal information for monetary consideration. However, sharing data with advertising partners may constitute a "sale" under certain state privacy laws.

Your Privacy Rights

California Residents (CCPA/CPRA)

Right to Know: Request information about data collection and sharing
Right to Delete: Request deletion of your personal information
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: Opt out of the sale or sharing of personal information
Right to Limit: Limit use of sensitive personal information
Non-Discrimination: We will not discriminate against you for exercising your rights

How to Exercise Your Rights

Email: privacy@claimcourage.com

Phone: 1-800-CLAIM-COURAGE

Online: Do Not Sell My Information

Data Security & Retention

Security Measures

SSL/TLS encryption for data transmission
Secure hosting infrastructure with access controls
Regular security audits and vulnerability assessments
Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to provide our services, typically 3 years from last contact, unless you request deletion or a longer retention period is required by law.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

If you have questions about this Privacy Policy or our data practices, please contact us:

ClaimCourage

Email: privacy@claimcourage.com

Phone: 1-800-CLAIM-COURAGE

Address: [Your Business Address]

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.